Welcome to Shelves for Shops

Customer Service

Shipping & Delivery

We endeavour to ship the majority of orders within 48 hours from Monday - Friday, however this does depend on the size of the order. Some large orders may take longer to prepare, so wherever possible, please plan in advance.
We will always seek the best delivery price from our common carriers, or if you prefer, we can provide the weight and dimensions of the order and you can arrange your own transport for the goods. Pick up is also available between 8am - 5pm Monday to Friday and 9am - 1pm on Saturday (excluding public holidays). Please make sure you let us know in advance if you are picking up the goods so we can arrange for your items to be ready on arrival.

Privacy & Security

Please see our Privacy Policy

Returns & Replacements

Returns and Replacements will be considered on a case by case basis and are solely at the discretion of Shelves for Shops. 

Ordering

Orders can be placed on our website, over the phone, by email, or in our showroom.

Payment

Payment is required in full prior to goods being delivered or picked up.

Viewing Orders

When your order is placed online, you can view it anytime by logging into your customer account. If your order is placed over the phone, in the showroom or via email, your order can be viewed on your invoice.

Updating Account Information

Your account information can be updated at any time by logging in to your account. Alternatively, you can email or call us with your updated information.